Emergency Triage Instructions for Twin City Property Owners
If you are experiencing an active plumbing emergency in Twin City, take these three triage steps immediately while our dispatch unit is en route:
- Locate & Shut Off the Main Water Valve: Turn your master shutoff valve clockwise to stop incoming water pressure immediately.
- Turn Off Water Heaters & Gas Lines: If your hot water tank or gas lines are affected, switch off power breakers or inline gas isolation valves.
- Call Emergency Plumbing Dispatch Immediately: Reach our Twin City emergency line at (855) 397-0871 for priority route assignment across any of Twin City's 1 ZIP codes.