Emergency Triage Instructions for Star Property Owners
If you are experiencing an active plumbing emergency in Star, take these three triage steps immediately while our dispatch unit is en route:
- Locate & Shut Off the Main Water Valve: Turn your master shutoff valve clockwise to stop incoming water pressure immediately.
- Turn Off Water Heaters & Gas Lines: If your hot water tank or gas lines are affected, switch off power breakers or inline gas isolation valves.
- Call Emergency Plumbing Dispatch Immediately: Reach our Star emergency line at (855) 397-0871 for priority route assignment across any of Star's 1 ZIP codes.